We are sorry to see you go and would like to thank you for giving us the opportunity to manage your home. We are committed to resolving any issues you have and taking all necessary steps to make things right.
It is important to note that all hosts face negative consequences from booking platforms if they cancel confirmed bookings. Therefore, we have a strict termination policy that requires a minimum of 90 days notice. This allows us to block the calendar and inform any guests who have already made bookings, reducing the impact of any penalties.
Our goal is to provide the highest quality service, and we would greatly appreciate any feedback you can share with us.